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Growplay New Zealand

At this time, we do not offer an installation service for our Growplay Monkey Bars.&#xA0;Disclaimer:Growplay Monkey Bars is not responsible for any costs or issues that arise from scheduling installation before your order has been delivered. Please wait until your order has arrived before booking any installation or handyman services. While we aim to deliver within the estimated timeframe, unforeseen courier delays may occur.

At this time, we do not offer an installation service for our Growplay Monkey Bars. Disclaimer:. Growplay Monkey Bars is not responsible for any costs or issues that arise from scheduling installation before your order has been delivered. Please wait

Do you offer an installation service?

Assembly & Installation

Delivery Costs & Times

How do I track my order?

My tracking says 'delivered' but I haven't received it

Can I choose a delivery day/time?

Do you ship internationally?

How many boxes will I receive and how big are they?

Can you hold my order or delay delivery?

Do you offer pick up?

Delivery

Can I cancel, update or edit my order?

I have an issue with my order, what should I do?

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Where is my order?

My order arrived with missing or damaged parts

Order Assistance

What is your policy on returns and exchanges?

I received a faulty item, what do I do?

What is your warranty policy?

Returns & Warranty

Assembly/Installation Instructions

How long will assembly take?

I'm experiencing issues with assembly, what should I do?

Should there be any movement in the frame?

What does freestanding mean?

Does it need to be concreted or bolted down?

How much clearance do I need around the frame?

My backyard is on a slight slope, will that be ok?

Does the metal get hot during summer?

Product Information

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Can I pay using multiple debit/credit cards?

I'm experiencing issues with the website or checkout

Payment & Checkout

Do you offer an installation service?Updated 4 months ago