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Growplay New Zealand

<p id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-bottom: 1rem; margin-top: 0px; font-size: 16px; color: rgb(65, 65, 65); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">After your order is dispatched, you will receive a confirmation email containing your tracking information. Please allow up to 48 hours for the tracking details to become active, as the courier service needs to process and update the shipment status within their system.&#xA0;</p><p style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-bottom: 1rem; margin-top: 0px; font-size: 16px; color: rgb(65, 65, 65); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">If your order hasn&apos;t arrived within the estimated timeframe, please don&apos;t hesitate to contact us. We&apos;re here to help resolve any issues promptly and ensure you receive your items as soon as possible.</p>

After your order is dispatched, you will receive a confirmation email containing your tracking information. Please allow up to 48 hours for the tracking details to become active, as the courier service needs to process and update the shipment status

Where is my order?

Order Assistance

Delivery Costs & Times

How do I track my order?

My tracking says 'delivered' but I haven't received it

Can I choose a delivery day/time?

Do you ship internationally?

How many boxes will I receive and how big are they?

Can you hold my order or delay delivery?

Do you offer pick up?

Delivery

Can I cancel, update or edit my order?

I have an issue with my order, what should I do?

Can I change the address for my order?

Why didn't I receive an order or shipping confirmation email?

My order arrived with missing or damaged parts

What is your policy on returns and exchanges?

I received a faulty item, what do I do?

What is your warranty policy?

Returns & Warranty

Assembly/Installation Instructions

How long will assembly take?

Do you offer an installation service?

I'm experiencing issues with assembly, what should I do?

Assembly & Installation

Should there be any movement in the frame?

What does freestanding mean?

Does it need to be concreted or bolted down?

How much clearance do I need around the frame?

My backyard is on a slight slope, will that be ok?

Does the metal get hot during summer?

Product Information

What payment methods do you accept?

Can I pay using multiple debit/credit cards?

I'm experiencing issues with the website or checkout

Payment & Checkout

Where is my order?Updated 4 months ago